Technical Troubleshooting

«back | Logging in to Sakai | Required Plug-ins | Launching Multi-media

Logging in to Sakai

In order to log in to the Sakai course management system, you should use your Lourdes authentication information (that is, the same ID and password as for your Lourdes email). The default values are ID=firstname.lastname and Password=8 digit number: MMDD of birthday and last 4 of SSN.

You can access Sakai directly using this URL: https://elearning.lourdes.edu/portal/

or by logging in to the Lourdes Portal (https://my.lourdes.edu/) and then clicking on the "Sakai" button.

If you do not know your Lourdes student login information or you have trouble logging in, you can contact the IT helpdesk at helpdesk@lourdes.edu or 419.824.3807.

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Plug-ins Needed for this Course

This course includes audio lectures and Portable Document Format (PDF) files. These files may require additional software to view/play. The audio lectures (accessed through the "Podcasts" section of the course website) are in MP3 format and should launch in your default audio/media player when opened. If you do not have a default media player, you can download one of these compatible players for free:

PDF files should open in AdobeReader. If you do not have the AdobeReader, click here to download it for free.

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Launching Multi-media Content in Sakai

This course is meant to be a robust audio/visual experience, so there are embedded image and audio files. Some browsers (most notably IE) will generate security messages or block some content. Please follow the guidelines below to access all course content.

If you see this warning within the Sakai course portal:

Click Yes

If you see this warning within the Sakai course portal:

Click No


If you see this warning when attempting to open a file (this will most likely happen with the audio files):

Click on "Click here for options..."

Click on "Download File..."

Click on either "Open" (to launch immediately) or "Save" to save to your local computer. Note: if you choose "Save" you may need to manually open the file within a compatible player.

The warnings on other browsers might be slightly different, but the idea is the same: allow secure and non-secure and allow the audio files to download.

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© 2011-12 Susan Shelangoskie, Ph.D.